DHL Start-up Lab, the global intrapreneurship program of Deutsche Post DHL Group, is supporting colleagues from across the globe to kick-start new business models and technologies.
To stay competitive, Deutsche Post DHL Group needs to be at the forefront of innovation. We want to enable our employees to shape the future of logistics and help to promote cultural change and a forward-looking mind-set within our business!
Many of us have great business ideas tucked away in the back of our minds. We want you to feel free to talk openly about your ideas, to get feedback and develop your concepts. After all entrepreneurship needs to be catching.
We have an entire toolbox of methodologies and support to identify and road test your start-up idea. Depending on your needs, we offer you different solutions and, no matter what happens, always provide a safe space to start, continue or conclude your innovative journey.
Innovation often begins with a simple observation, and intrapreneurship programs are designed to turn those observations into actionable concepts. Within a large organization, the journey from idea to implementation can be long, so providing structured support helps shorten that road. Participants are encouraged to develop their thinking, test assumptions, and refine their vision with guidance from experienced colleagues. The goal is not only to launch new projects but also to embed a culture where experimentation is welcomed. By offering resources and methodologies, such programs aim to make innovation a continuous effort rather than a one-off initiative, gradually evolving how the entire company approaches change and growth in a rapidly shifting marketplace.
A global logistics company operates in an environment shaped by digitalization, shifting customer expectations, and emerging technologies. Staying competitive therefore requires more than incremental improvements; it demands openness to entirely new business models. Intrapreneurship provides a platform where employees can explore unconventional approaches without leaving the security of their organization. This safe space encourages bold thinking while still drawing on the company toolbox of established processes. Over time, the mindset shift that results can influence teams at every level, from the local unit to the central agenda of strategic planning. When good ideas are supported from the head of a project through to launch, the organization as a whole becomes more agile and better prepared for future challenges.
Many employees carry ideas for years without a clear path to develop them. An intrapreneurship program offers that path, providing structured batches that guide participants through a journey of discovery, validation, and execution. Depending on the stage of the idea, different methodologies are applied, allowing teams to identify opportunities, prototype solutions, and gather feedback openly. This approach helps colleagues seize the moment when their concept is ready to be tested in the wider market. Multiple countries and business units can contribute their perspectives, enriching the program with diverse viewpoints. By the time a project concludes, the original idea has often evolved into a robust solution, ready to support the company's vision for the future of logistics.
Logistics is an industry in constant motion, driven by changing trade patterns, customer demands, and technological progress. To remain at the forefront, organizations must promote a forward-looking mindset among their workforce. Cultural change does not happen overnight; it grows when employees feel encouraged to share ideas and challenge existing methods. Intrapreneurship acts as a catalyst for this transformation, showing that innovation can come from within any team or level of the company. When leaders support new concepts and provide the necessary resources, the entire organization benefits. This continuous effort helps the business stay competitive, adapt to new realities, and gradually build a reputation as a place where innovative thinking is not just welcomed but actively nurtured across the globe.
Launching new initiatives within a large enterprise requires more than enthusiasm; it demands a clear framework. A well-designed program offers that framework, combining coaching, peer collaboration, and access to a wide range of internal resources. Participants learn to apply entrepreneurship methods adapted to the corporate context, balancing speed with the realities of operating in a global organization. The result is a learning experience that benefits both the individual and the company. As projects move from idea to prototype to potential market entry, teams build skills that stay with them throughout their careers. This lasting impact is one of the most valuable outcomes of a structured intrapreneurship journey, reinforcing the company's commitment to continuous innovation.
Technology continues to reshape the logistics landscape, from digitalization of operations to entirely new business models. Keeping pace means organizations must be willing to explore unfamiliar territory and invest in ideas that may once have seemed too ambitious. An intrapreneurship platform provides the space to do exactly that, where employees can experiment, learn, and grow without fear of failure. Over multiple batches, the program has helped position the company as a forward-thinking employer that values initiative and creativity. By saying goodbye to outdated ways of working and embracing a more open, collaborative approach, the organization ensures it remains ready for whatever changes the future of logistics may bring, supported by a culture of innovation.
Since the start of our program, our company has come a long way in regards to its innovation and digitalization agenda – with multiple initiatives being launched on Group- and business unit-level – and is now in a much better position to seize those opportunities across the company. Thus, the need for central support from Start-up Lab gradually decreased and has evolved into a Group-wide effort.
We are tremendously proud of what we have achieved together with our successful intrapreneurs: We not only trained more than 3.000 employees on the necessary skills and tools to drive innovation from within but also initiated 5 batches with almost 750 applications from more than 40 countries – with the result of multiple projects being successfully implemented in our divisions!
In the coming months, we will work with our batch 4 and 5 teams to get ready for their final pitch in March 2021. We continue to support our alumni teams from batch 1, 2 & 3, and share our key learnings gained over the past three years with you.
“Incubating new ideas will allow us to lay the foundations for the logistics business models of the future.”
“Start-up Lab can really accelerate things. We built a prototype and tested it in the market within weeks, without long approval processes, without bureaucracy. That is really cool.”
“The Start-up Lab provides an opportunity for employees to innovate and actively be change agents within the Group. It encourages the kind of thinking that will allow us to stay ahead of the curve by challenging people to present solutions that are digital, agile and creative.”
“By being part of Startup Lab, teams not only get the funding and resources to bring their ideas to reality, but they also get taught how to rapidly validate and develop a solution under the guidance of an experienced Mentor”
“It’s important for the long-term success of our company that we nurture the curiosity and creativity of our workforce. The Start-up Lab provides a space where ideas can be transformed into promising growth opportunities.”
“Start-up Lab provides inspiration and motivation for our team members. To attract and retain the best talent, we need programs that allow them to create and implement new ideas and concepts. Thank you SUL for providing this platform.”
Since 2017 we have supported a diverse group of projects. Get to know some of them and learn about their stories.
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